Customer Service

All of our materials are catalogued within 2 compact product binders. Please contact us if you feel if they would be of benefit to you.

As we introduce new products and discontinue older materials, we offer a complimentary update service to ensure your binders are always up to date.

We provide a next day sample service. Our standard sample size is A5 however larger sizes are also available on request.

We can provide immediate information on current stock levels and timings on new production runs.

If your site is not yet ready for our wallcoverings or fabrics, request a reserve and we’ll ensure the materials are ready as and when you need them.

Sometimes projects need additional materials at short notice. We normally have immediate stock availability and will endeavour to match batches to your original order.

Basic information relating to fire rating, composition, weight, and cleaning will be found on our product binder pages and on individual product pages on this website. Please contact us for any other information you need. We’ll be happy to help.

If you provide us with wall dimensions we can help give you an approximate idea of how much material you may need for an individual space. However, we would always recommend that the installer measures up on site prior to actually purchasing any materials.

(We can, however, place material on reserve for you based on our initial estimate, until you can confirm the quantity required)

Most of our materials can be delivered to your offices or directly to site within 2 to 3 days of order. We can also provide a next day service for urgent orders received before 11am

We regularly supply materials to overseas projects. We can prepare them for collection by your shipper or alternatively provide you with a quotation for us to ship directly on your behalf.